iVal: An Information Evaluation Framework for Knowledge Workers

Robert Frost

Abstract


An exploratory review of the literature on information auditing methods revealed that the information audit literature offered little guidance for scoping an audit project, using context-appropriate tools, or measuring information quality. Following that review, iVal was developed as an adaptable information audit framework which can be easily used for information auditing and quality control by not only information professionals, but also by a broader audience of all knowledge workers. This paper describes the research and practical background of iVal’s development, then outlines usage instructions for each of the framework’s five modules. The paper stresses the need for a combination of consultation, cataloguing, modelling, quality measurement, and analysis tools in modern information audit practice. The paper suggests that the iVal and other audit frameworks may benefit from future research into quality dimensions, the creation of contingency and maturity models, and the adoption of advanced measurement techniques. 


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